Bilingual Mortgage Collector (Part-Time)

About This Role

<p>First National Bank <em>of America</em> is looking for customer-focused candidates to contact borrowers with past-due mortgage accounts. We provide training for candidates with excellent communication and customer service skills, irrespective of their previous work experience. A successful <strong>Mortgage Collector</strong> should be goal-oriented and excel in a fast-paced environment. Join our team of dedicated professionals in assisting our customers, where you'll use your exceptional customer service skills to handle a variety of situations.</p> <p>-Compensation includes an hourly wage plus the opportunity to earn monthly bonuses based on performance.<br>-Our Lansing location borders East Lansing - perfect for students or locals near by!</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Initiating and receiving incoming and outgoing phone calls</li> <li>Establishing rep